# Booking Assistant for Your Website | Book-a-Call Chat | BrightRay > A friendly booking chat for your website. Customers pick a free time from your hours, get a confirmation email and calendar invite, and can cancel with one link. Built by BrightRay. Source: https://brightray.co.uk/ai-booking-assistant/ Booking assistant for your website # Let customers book you in a friendly chat. We build the same booking assistant we use on our own website. Customers answer a few quick questions, pick a free time from your real hours and get a confirmation email with a calendar invite. You get every booking by email. No double bookings, no back and forth. Try it now [Talk to us about yours](https://brightray.co.uk/book-a-call/?topic=booking) - Works on any phone - Your hours, your questions - Calendar invite with every booking - Cancel with one link Loading the booking assistant… This is our real booking assistant. If you finish it, we’ll ring you at the time you pick. What it does ## Everything between “can I book?” and the appointment. A short, friendly chat Customers answer a few set questions you choose, in a chat that works on any phone. No forms to wrestle with. Only real free times It offers times from your own hours, with the notice you want and how far ahead people can book. Days off are blocked out. No double bookings Each time can only be taken once. If two people pick the same slot, the second is asked to choose another. Confirmation and calendar invite The customer gets a branded confirmation email with a calendar invite. You get every booking by email with a one-tap call button. Cancel or change with one link The confirmation has a private link to cancel or pick a new time, so the slot frees up without a phone call. A callback option too People who would rather not pick a time can leave their number and when suits them. It works even with JavaScript switched off. How it works ## Set up for you. Live on your site. - 1 We talk it through A short call about what you take bookings for, your hours, how long each slot is and the questions you want asked. - 2 We set it up for you We configure your hours, questions and branded emails, and add the assistant to your website. - 3 Bookings arrive by email Customers book in a few taps. You and they both get the details and a calendar invite. Made to fit your business ## What we set up for you. Good for anyone who books calls, consultations or appointments: trades doing quotes, accountants and solicitors, tutors, coaches, clinics taking enquiries and agencies like ours. - Your opening hours for each day of the week - Slot length, minimum notice and how many days ahead people can book - Closed dates for holidays and days off - The topics or services customers choose from - The questions asked before a time is picked - Branded confirmation, cancellation and owner emails - How long booking details are kept before they are deleted Need deposits or route planning? This assistant books calls and appointments. It doesn’t take payments. For mobile trades that need deposits and jobs grouped by area, see our [smart booking system](https://brightray.co.uk/booking-system/). Missing calls as well as bookings? Our [AI receptionist](https://brightray.co.uk/ai-receptionist/) answers the phone and emails you every enquiry. Booking assistant questions ## Asked and answered. Is it an AI booking assistant?+ It is a guided booking assistant. The version we run on our own site asks set questions and matches what people type to the right topic. It doesn't use a language model, so it never makes things up or promises something you don't offer. The booking rules, free times and confirmations are handled by our booking system. How much does it cost?+ We quote per business after a short call, based on what you need. Book a call with us and you'll get a clear, fixed quote. Does it work with Google Calendar or Outlook?+ Every booking comes with a calendar invite that adds to Google Calendar, Outlook or Apple Calendar for both you and the customer. It doesn't read your calendar, so it offers times from the hours you set, and you block days off as closed dates. Can customers cancel or change their booking?+ Yes. The confirmation email has a private link. They can cancel, or cancel and pick a new time, and the slot is freed straight away. You get an email either way. Can it take payments or deposits?+ No. This assistant books calls and appointments. If you need deposits and route planning for a mobile trade, see our smart booking system. What about spam and privacy?+ It has built-in spam protection and limits on repeated requests. Booking details are kept only for a set time after the appointment, then deleted automatically. Can I resell it to my own clients?+ We're planning a white-label version for agencies and resellers. It isn't available yet. Book a call if you'd like to talk about it. Get in touch ## Want one on your website? Tell us what you take bookings for and when you're available. Two sentences will do. You'll get a reply within one working day with a fixed price. No obligation. Or call 0800 208 4430 [Book a call with us](https://brightray.co.uk/book-a-call/) [Request a callback](https://brightray.co.uk/book-a-call/#callback) Prefer to give us the full picture? [Start a detailed project brief](https://brightray.co.uk/brief/) — pick your business type, content and exact brand colours.