# Can You Divert Calls on Tesco Mobile? | BrightRay

> Tesco Mobile's Pay monthly terms say call forwarding is not available on its network. Here's what you can do instead if you want an AI receptionist.

Source: https://brightray.co.uk/ai-receptionist/call-divert/tesco-mobile/

Call divert guide · Tesco Mobile

# Can you divert calls on Tesco Mobile?

The short answer

No. Tesco Mobile's Pay monthly terms and conditions say call forwarding is not available on its network, and they also rule out continuing or extensive call forwarding. So you can't divert a Tesco Mobile number to an AI receptionist.

Diverting to an AI voice assistant? BrightRay’s answers 24/7, takes the caller’s details and emails you the transcript and recording. Talk to ours: ring 0141 461 4870. [Add an AI voice assistant](https://brightray.co.uk/book-a-call/?topic=receptionist) · [AI voicemail for missed calls](https://brightray.co.uk/ai-voicemail/)

## What you can do instead

- 1Give customers the number we set up for your receptionist: on your website, Google Business Profile, van and quotes.
- 2Or move your mobile number to a network that allows diverts. In the UK you keep your number when you switch network.
- 3Talk to us first and we'll help you pick the simplest route.

## What it costs

- Not applicable: Tesco Mobile says call forwarding isn't available.

## Source

- [Tesco Mobile: Pay monthly service terms and conditions (PDF)](https://www.tescomobile.com/content/dam/tesco-mobile/terms-and-conditions/pay-monthly/Tesco-Mobile-Pay-Monthly-Service-redline-Terms-and-Conditions-January-2026.pdf)

Checked October 2026. Networks change their menus and prices, so if a code doesn’t work, check the source above or ask your network.

BrightRay AI voice assistant

Divert your missed calls to an AI voice assistant.

It answers in a natural, clear voice, takes the caller’s details and emails you a summary, then the recording and transcript. We set it up for you and give you the number to divert to. Ring 0141 461 4870to talk to our AI receptionist. It’ll take your details and we’ll call you back.

[Get a quote](https://brightray.co.uk/ai-receptionist/#contact) [Hear the voices](https://brightray.co.uk/ai-receptionist/#voices) [Website + AI voice assistant](https://brightray.co.uk/websites/#bundle)

## Other networks

- [EEHow to divert →](https://brightray.co.uk/ai-receptionist/call-divert/ee/)
- [VodafoneHow to divert →](https://brightray.co.uk/ai-receptionist/call-divert/vodafone/)
- [O2How to divert →](https://brightray.co.uk/ai-receptionist/call-divert/o2/)
- [ThreeHow to divert →](https://brightray.co.uk/ai-receptionist/call-divert/three/)
- [Sky MobileHow to divert →](https://brightray.co.uk/ai-receptionist/call-divert/sky-mobile/)
- [giffgaffHow to divert →](https://brightray.co.uk/ai-receptionist/call-divert/giffgaff/)
- [iD MobileHow to divert →](https://brightray.co.uk/ai-receptionist/call-divert/id-mobile/)
- [BT MobileHow to divert →](https://brightray.co.uk/ai-receptionist/call-divert/bt-mobile/)
- [LebaraCan’t divert](https://brightray.co.uk/ai-receptionist/call-divert/lebara/)
- [Landlines and VoIPHow to divert →](https://brightray.co.uk/ai-receptionist/call-divert/landline-voip/)

[All call divert guides](https://brightray.co.uk/ai-receptionist/call-divert/) · [How the AI receptionist works](https://brightray.co.uk/ai-receptionist/) · [AI voicemail for business](https://brightray.co.uk/ai-voicemail/) · [Website + AI voice assistant](https://brightray.co.uk/websites/#bundle)

Tesco Mobile divert questions

## Asked and answered.

Can I divert my Tesco Mobile number to an AI receptionist?+

No. Tesco Mobile's Pay monthly terms and conditions say call forwarding is not available on its network, and they also rule out continuing or extensive call forwarding. So you can't divert a Tesco Mobile number to an AI receptionist. You can still have an AI receptionist: give customers the number we set up for you, or move your number to a network that allows diverts.

Does diverting calls cost anything on Tesco Mobile?+

Not applicable: Tesco Mobile says call forwarding isn't available.