Sample call, scripted demo
Podiatry clinic: new patient booking
Westfield Foot Clinic (a made-up business). Receptionist voice: Libby. Caller played by: Olivia.
Read the transcript
- AI receptionist
- Good morning, Westfield Foot Clinic, you're through to the automated assistant. How can I help you today?
- Caller
- Hello, I'd like to book an appointment. I've had heel pain for a few weeks now.
- AI receptionist
- Of course. Have you been to the clinic before, or would this be your first visit?
- Caller
- It'd be my first time.
- AI receptionist
- Lovely. New patient assessments are on weekday mornings and Thursday evenings. Which would suit you better?
- Caller
- Thursday evening, if possible.
- AI receptionist
- I'll note Thursday evening as your preference. Can I take your full name and a mobile number?
- Caller
- It's Sarah Collins, and this mobile is best.
- AI receptionist
- Thank you, Sarah. The clinic will text you to confirm a Thursday evening slot. If the pain gets worse before then, do speak to your GP or pharmacist. Anything else I can help with?
- Caller
- No, that's lovely. Thank you.
