Sample call, scripted demo
Plumber: leak and out-of-hours message
Brookside Plumbing (a made-up business). Receptionist voice: Ollie. Caller played by: Abbi.
Read the transcript
- AI receptionist
- Hello, you've reached Brookside Plumbing. I'm the automated assistant, so you won't need to leave a voicemail. How can I help you today?
- Caller
- Hi, there's water dripping through my kitchen ceiling from the bathroom.
- AI receptionist
- Sorry to hear that. If you can, turn off the water at the stopcock, usually under the kitchen sink. Is it still dripping?
- Caller
- I've just turned it off. It's slowing down now.
- AI receptionist
- Well done, that's the right thing to do. Can I take your name, address and a contact number?
- Caller
- Claire Morgan, fourteen Station Road, and this mobile.
- AI receptionist
- Thanks, Claire. I've sent this to the plumber as urgent, with a note that the water's off. They'll ring you as soon as they're free. Anything else?
- Caller
- No, that's it. Thank you.
