How to divert calls on Vodafone
The short answer
On a Vodafone Pay monthly mobile, dial **61* then the number to divert to (with +44 in place of the first 0), then #, to divert calls you don't answer. Use **67* for when you're busy, **62* for when your phone is off, or **21* for every call. Dial ##002# to cancel all diverts. On Pay as you go, Vodafone only lets you divert to voicemail.
Diverting to an AI voice assistant? BrightRay’s answers 24/7, takes the caller’s details and emails you the transcript and recording. Talk to ours: ring 0141 461 4870. Add an AI voice assistant · AI voicemail for missed calls
Vodafone divert codes
| What it does | Dial |
|---|---|
| Divert calls you don't answer | **61*[number]# |
| Divert calls when you're on another call | **67*[number]# |
| Divert calls when your phone is off or has no signal | **62*[number]# |
| Divert all calls (your phone won't ring) | **21*[number]# |
| Check the 'phone off' divert | *#62# |
| Cancel every divert | ##002# |
Replace [number] with the number we give you, with +44 in place of the first 0. For example, 0141 123 4567 becomes +441411234567. You'll get a pop-up message when it's on.
Set it up for an AI receptionist
- Dial **61*, then the number we give you in +44 format, then #, and press call. Missed calls now go to your receptionist.
- Dial **67*[number]# so calls also divert when you're on another call.
- Dial **62*[number]# so calls divert when your phone is off or out of signal.
- Ring your mobile from another phone and let it ring out to check it works.
What it costs
- On Pay monthly, diverted calls come out of your minutes. If you have no minutes left, or you're roaming somewhere you can't use your plan like at home, standard call charges apply.
- On Pay as you go, Vodafone only allows diverts to voicemail, so you can't divert to another number.
Worth knowing
- Vodafone's help page also explains how to change the ring time before an unanswered call diverts.
Source
Checked October 2026. Networks change their menus and prices, so if a code doesn’t work, check the source above or ask your network.
Other networks
- EEHow to divert →
- O2How to divert →
- ThreeHow to divert →
- Sky MobileHow to divert →
- giffgaffHow to divert →
- iD MobileHow to divert →
- BT MobileHow to divert →
- Tesco MobileCan’t divert
- LebaraCan’t divert
- Landlines and VoIPHow to divert →
All call divert guides · How the AI receptionist works · AI voicemail for business · Website + AI voice assistant
Asked and answered.
Can I divert my Vodafone number to an AI receptionist?+
Yes. Divert to the number we set up for your receptionist, ideally only when you don't answer, when you're busy and when your phone is off, so you still take the calls you can.
Does diverting calls cost anything on Vodafone?+
On Pay monthly, diverted calls come out of your minutes. If you have no minutes left, or you're roaming somewhere you can't use your plan like at home, standard call charges apply. On Pay as you go, Vodafone only allows diverts to voicemail, so you can't divert to another number.
How do I check the divert is working?+
Ring your number from another phone and let it ring out. You should hear your AI receptionist answer, and get the email with the caller's details a moment after you hang up.